Sera Club LLC ("Sera Club," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit seraclub.us (the "Site") or place an order.

By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide. When you place an order, we collect:

• Name
• Shipping address
• Billing address
• Email address (used solely for order confirmation, shipping notifications, and customer support)
• Phone number (if provided for shipping)
• Order details (products, quantities, prices)

Payment information. Credit card and other payment details are submitted directly to our third-party payment processor and are not stored on our servers. We receive only a transaction confirmation and the last few digits of your card for reference.

Information collected automatically. When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent
• Referring website

Cookies. We use a small number of cookies necessary for the Site to function (for example, to maintain your cart contents during a session). We do not currently use third-party analytics, advertising, or marketing cookies.

2. How We Use Your Information

We use your information to:

• Process, fulfill, and ship your orders;
• Send transactional emails (order confirmation, shipping updates, customer support replies);
• Respond to inquiries and provide support;
• Detect and prevent fraud, abuse, or unauthorized activity;
• Comply with legal obligations, court orders, or lawful government requests;
• Maintain and improve the Site.

We do not send marketing emails. We do not add you to a newsletter or marketing list.

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

• Payment processor. To complete your transaction.
• Shipping carriers. To deliver your order (name and address are passed to the carrier).
• Service providers. Such as hosting and order-management providers, bound by confidentiality obligations.
• Legal compliance. When required by law, subpoena, court order, or to protect our rights, property, or safety.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case any new owner will be bound by this Policy.

4. Data Retention

We retain order and customer information for as long as necessary to fulfill the purposes described in this Policy and to comply with our legal, tax, and accounting obligations. Inactive accounts and order data may be deleted or anonymized after a reasonable retention period.

5. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Right to access the information we hold about you;
• Right to correct inaccurate information;
• Right to delete your information (subject to legal retention requirements);
• Right to opt out of the sale or sharing of personal information (we do not sell your data);
• Right to non-discrimination for exercising any of these rights.

To exercise any of these rights, email support@seraclub.us. We will respond within the timeframe required by applicable law.

California Residents (CCPA/CPRA). California residents have the rights listed above. We do not sell or share personal information for cross-context behavioral advertising.

7. Children's Privacy

The Site and our products are not intended for anyone under 21 years of age. We do not knowingly collect information from anyone under 21. If we learn that we have collected information from a person under 21, we will delete it promptly.

8. International Users

The Site is operated in the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be noted on the Site.

11. Contact

For privacy questions or to exercise your rights, contact:

Sera Club — Sera Club LLC

Email: support@seraclub.us