Shipping
Free shipping,
on every order.
Every order ships by USPS Priority Mail with tracking, to U.S. addresses only. No minimum.
- $0
- Shipping, every order
- 1–3
- Business days to process
- USPS
- Priority Mail, tracked
- 7
- Days to report a problem
Process
From order to your door
- 1
Payment clears
Processing starts once your payment clears. Weekend and holiday orders start the next business day.
- 2
Packed and sent
We pack your kits and hand them to USPS Priority Mail, usually within 1–3 business days.
- 3
Tracking number
Your order gets a USPS tracking number. Check it any time on the Track your order page.
- 4
Delivered
Transit times come from the carrier and are estimates, not promises.
If something goes wrong
Damaged, lost or wrong item
- 1. Email us within 7 days of delivery (or of the expected delivery date if it never came) at support@seraclub.us.
- 2. Send the details: order number, tracking number, what happened, and photos of the box and product if it arrived damaged.
- 3. We send a replacement once the claim checks out. We may confirm with the carrier first. Replacements, not cash refunds.
Full terms: Shipping Policy and Refund Policy.
Track
Where is my order?
Enter your order number and the email you used at checkout. Your order number is in the confirmation email, for example SC-7K2M. Once your order ships, the tracking number shows here.
We ship to U.S. addresses only. We do not ship to APO/FPO/DPO addresses or freight forwarders. Please check your address at checkout; the street suggestions help.
